Shipping Policy

SHIPPING POLICY

1. SHIPMENT PROCESSING TIMES

All orders are processed within 1-2 business days (excluding weekends and holidays) after the order. Please note that during high-volume periods, processing time may take longer than usual.

2. SHIPPING METHODS AND DELIVERY TIME

• Standard shipping: 2 to 5 business days
• Express shipping: 1 to 3 business days

3. COSTS

Shipping is free.

4. SHIPPING RESTRICTIONS

• We do not ship to PO boxes.

5. Order Tracking

Once your order has shipped, you will receive an email with a tracking number. You can track your order using the tracking number on the carrier's website.

6. Damaged or Lost Items

If you receive a damaged item or your order is lost during transit, please contact us at info@opaze-bijoux.com. We will work with you to resolve the issue as quickly as possible, which may include a refund or replacement.

7. Customs and Import Taxes

Please note that customers may be required to pay customs or import taxes that may be applied to international orders.